Remote Support - Teamviewer
Please use these links as instructed by a support team member.
For VisionVPM support
Phone: 0800 847 876 (0800 VIS VPM)
Hours: 8:30am – 5:00pm (NZST)
For Ascend & RxWorks support
Phone: 0800 445 611
Hours: 8:00am – 8:00pm (NZST)
Ascend users can also log support requests via the Resource Centre within Ascend.
For Provet e-Order / Inventory Scanner support
Phone: 0800 150 182
Hours: 8:30am – 5:00pm (NZST)
For e-Practice websites and domain name support
Hours: 9:00am – 5:00pm (AEDT)
Provet, a subsidiary of Covetrus, is the leading animal health distribution company in Australasia. Established in 1982 by a small group of veterinarians, Provet has helped build the industry through commitment, initiative and experience.
© 2025 Provet NZ Pty Ltd - A Covetrus Company