About Provet
Provet serves a critical role in the veterinary industry and always goes above and beyond the necessary requirements to fulfil their responsibility as Australasia’s leading Veterinary Distributor.
Our global focus and local expertise drive our pursuit in excellence, allowing Provet to understand the needs of all stakeholders.
Provet endeavours to fulfil the needs of our partners by adding value to our services. This is done by, not only providing a reliable supply of more than 14,000 products, instruments and equipment, but as well as offering business building tools such as; staff training; easy online ordering; and useful promotional and merchandising support.
Service is our priority and all of the Provet staff strive to provide the best possible service. Our IT department sets us apart from other veterinary distributors by helping your clinic develop and maintain management systems and technology.
Provet helps support and harness an ever increasing number of veterinary practices, with over 1900 independent veterinary practices in Australasia that we call partners. The outstanding service that Provet is renowned for is delivered through:
Prelude to Success
In 1982 a group of 5 veterinarians established the vision to expand the veterinary industry by reclaiming proceeds generated by the profession back into the profession. To pursue the further expansion of the veterinary profession the Provet Group contributes to the veterinary industry through support and sponsorship of various associations including the Australian and New Zealand Veterinary Association and their special interest groups.
We are proud of our investment and support of the Equine Veterinary Association (EVA) both as Platinum Sponsors of the Annual Bain Fallon Conference and Education Partners of the EVA. We also support many national and state education initiatives including the Veterinary Science Foundation, Australian Small Animal Veterinary Association (ASAVA) as Gold Sponsor, AVPMA and AVBA Education Partners, University of Continuing Education and Veterinary Nurse Association.
The Provet Group continues to invest and support the Veterinary Profession and build a valuable legacy for future growth and development of the Animal Health Industry in Australasia.
Provet is now an organisation, with over 350 employees, that approaches $A300million in sales and has the supplier relationships to ensure that our partners are able to access the best value and support from our suppliers. With 10 warehouses strategically located across Australia and 3 in New Zealand, Provet provides further reach across Australasia than ever envisioned by the original 5 veterinarians.
A Henry Schein Company
Provet is a subsidiary of Henry Schein Inc. Henry Schein, a Fortune 500® Company and a member of the NASDAQ 100® Index, is recognised for its excellent customer service and highly competitive prices.
Learn more about Henry Schein
A Strong Foundation
All Provet Australasian warehouses are fully air-conditioned and equipped with modern technology allowing for over 3,500 orders to be fulfilled per week across a holding of over 14,000 product lines on shelf, as well as all the instruments and equipment needed for today's modern veterinary practices, backed with complete technical and support staff.
Provet leads the way in veterinary supply and logistics by using an advanced computer bar coding system, quality packaging and voice pick technology to ensure that the assembly of each order is correct for every shipment.
Our veterinary practices and supply partners rely on Provet to expeditiously and accurately fulfil orders. We take this responsibility seriously. Our obligation to our partners is inextricably linked to a custom of 4 to 24 hour delivery from receipt of order.
Provet Orders are Rewarding
Provet believes fulfilling orders is far more involved than just picking, packing and shipping. Provet staff pride themselves on thinking outside of the box to help deliver the best possible service for our partners. Through Provet PLUS, a business to business trade investment program, veterinarians can accumulate points whenever they purchase from Provet. These points can then be converted into a business reward from a large portfolio of goods and services provided by Provet. We negotiate volume discounts with third party suppliers, which provide even greater value for each Provet PLUS point accumulated.
Whether you desire new equipment, renovations, or a new pair of work boots, Provet PLUS delivers.
Driving Innovation
As a testament to our vision and a commitment to stay on the path, recent consumer research has shown that 75% of respondents rated Provet as better than competitors at:
- Delivery
- Range
- Systems
- Ease of doing business
- Price
- Efficiency
- Relationship - people
- Stock levels
- Technology
- Service